Audet & Partners, LLP is investigating claims by customers of Public Storage that the company may have engaged in illegal activity by charging excessive premiums for self-storage, without disclosing that a significant portion of the premiums were being diverted directly to Public Storage. This practice likely runs afoul of consumer laws and regulations in many states that require transparency of companies engaging in similar practices.
Despite having knowledge that self-storage insurance is generally unnecessary for renters with other types of insurance (e.g., homeowners, renters, or business insurance), Public Storage customarily advises renters that self-storage insurance is required. Additional information exists suggesting that Public Storage actively encouraged employees to promote its “Perfect Solutions Storage” product as a solution provided by a third-party insurer when, in reality, the program operates as a hidden profit center for Public Storage.
The practice suggested above appears to have grossed the company more than $80 million in 2013.
if you have used Public Storage and were sold insurance under the “Perfect Solutions Storage” program, you are urged to contact Audet & Partners, LLP for a free, confidential case evaluation. Please complete and submit the inquiry form on the right side of this page, or give us a call at (800) 865-1461.