Hotel Add-On Fees Prompt Class Action Lawsuits
In an effort to buttress profits similar to hidden charges imposed by airlines for several years, hotels and resorts are increasingly imposing add-on and use fees to customary rates. These charges may be for “resort fees,” charges for mini-bar or in-room snacks, and the like. to the extent that such charges are not clearly transparent to the consumer, the establishment may run afoul of the law and become subject to class action lawsuits by aggrieved consumers.
For example, when offering a room for $300/night, this rate must include a “resort fee” is this fee is mandatory for guests. To the extent that such a fee is optional, the property must make this unambiguously clear to the guest at the time it is offering the room to the public. Hotels and resorts often have a built-in incentive to treat these “fees” as optional. To the extent that such fees are mandatory, the property is legal bound to collect state and local hotel room and occupational tax.
Audet & Partners, LLP has a long history in pursuing class action lawsuits on behalf of consumers who have been illegally charged for a variety of goods and services. If you believe you have been improperly charged for certain fees and/or items while staying at a hotel or resort, you are urged to contact a consumer attorney at Audet & Partners, LLP for a free, confidential case evaluation. You can request a consultation either by completing and submitting our inquiry form on the right side of this page or by calling us at (800) 965-1461.